FREQUENTLY ASKED QUESTIONS

RBC Dominion Securities is regulated by the Investment Industry Regulatory Organization of Canada (IIROC), which sets high standards for financial advisors and brokerage firms to maintain integrity, professionalism, and transparency in the investment industry.

RBC Dominion Securities is a member of the Canadian Investor Protection Fund (CIPF), which provides insurance coverage to protect clients against losses resulting from the insolvency of a member firm. The CIPF is a trusted organization in Canada and has been protecting investors for over 50 years.

We have a proactive communication process to keep you informed and up-to-date on your investments and financial plan. We are also always available to answer any questions or concerns you may have and will meet with you on a regular basis to review your progress and make any necessary adjustments. As valued client, you also have secure access to your account whenever you want from your computer, tablet or smartphone.

We charge a fee based on a percentage of assets under management. This fee structure ensures that our interests are aligned with yours, as our compensation is tied to the performance of your investments. We are transparent about our fees and will provide you with a clear understanding of the costs associated with our services.

We do not replace your existing financial professionals you have helping you. Our team of experts compliment your advisors and with you agreement will contact them to help coordinate your plans to make your life easier saving you time and money.

Our approach is customized and comprehensive. We take into consideration all aspects of your financial situation, including tax, legal, estate planning, and financial planning, to develop a personalized plan that aligns with your goals and objectives.

RBC Dominion Securities specialize in the investment side of financial services and we are regulated by the Investment Industry Regulatory Organization of Canada (IIROC).

On the other hand, all bank in Canada are regulated by the Office of the Superintendent of Financial Institutions (OSFI).

Learn about our services

While past performance is not a guarantee of future results, we have a proven track record of helping our clients achieve their investment objectives while minimizing risk. We work collaboratively with you to develop a personalized investment strategy that aligns with your goals and risk tolerance.

We offer a wide range of financial planning services, including retirement planning, estate planning, tax planning, and risk management. Our team of financial professionals has extensive experience and knowledge in these areas and works collaboratively to provide you with expert advice that is tailored to your unique needs and goals.

We have your privacy very seriously and have strict policies and procedures in place to safeguard all client information and ensure that it is kept secure and private at all times.

Some of the measures we take to protect client privacy include using secure communication channels, implementing multi-factor authentication, limiting access to client data on a need-to-know basis, and regularly reviewing and updating our security protocols.

We also comply with all relevant regulations and laws related to data privacy and protection, and we are committed to being transparent with our clients about how we collect, use, and store their personal information.

We work with you to determine your risk tolerance and develop an investment strategy that aligns with it. We also continually monitor and adjust your portfolio to ensure it remains aligned with your risk tolerance and goals.

A full-service investment dealer has highly trained professionals who specialize in managing investments and have a deep understanding of the financial markets. They provide clients with customized investment strategies based on their financial goals and risk tolerance..

Meet our team