Meet Our Partners

Scott brings his 33 plus years of financial services experience to the clients he meets, including 18 years in public practice (six years as a Partner) with a local CA firm. He has worked with clients in the areas of tax, estate and business strategy including family business succession planning.

Prior to joining RBC Family Office Services, Scott provided services for four years to RBC clients as a Commercial Account Manager, focused on owner- managed business and agriculture clients, and four years as a Private Banker, assisting high net worth clients with personal banking, credit and financial planning needs.

Scott is member of the Chartered Professional Accountants of Canada, the Institute of Chartered Accountants of Ontario, and the Financial Planners Standard Council. He is a Canadian Association of Family Enterprises trained family business facilitator, a Family Business Advisor and graduate of the University of Guelph with an animal science and agriculture business degree. He is also a member of the Canadian Association of Farm Advisers and holds a CAFA designation, (Certified Agriculture Farm Advisor).

Scott will work with your advisors to prepare and present a comprehensive Compass Financial Plan specific to you.

Andrea Heard brings over 19 years of experience in the financial industry to her role as Private Banker. For the last 13 years, she has been a Financial Planner with RBC Royal Bank and brings strong relationship management skills to her high-net-worth clients in Waterloo and Southwestern Ontario.

As your dedicated Private Banker, Ms. Heard will take the time to discover what is important to you and your family, as well as your personal financial goals. Along with her team, who include a Private Banking Associate and a Manager, Credit Structures, she will create a strategy and make recommendations on a plan of action that is right for each client situation. She also has access through the RBC network to call on a further team of specialists, in Canada and in key markets worldwide. This team enables her to provide a complete range of services – including delivering comprehensive, integrated financial solutions to help meet clients’ goals through investments, business banking, estate planning, and domestic and international trusts.

Ms. Heard graduated from Wilfrid Laurier University and soon after earned her designation as a Personal Financial Planner (PFP). As a long-time resident of the Waterloo Region, she enjoys volunteering in her community and attending local fundraising events. Most recently she joined the committee of a local organization that recognizes people in the community doing amazing things.

When not working, she enjoys spending her time with her husband and two sons. In her leisure time, she is often is found reading, biking, golfing or entertaining family and friends.

Grant attended Concordia University in Montreal where he completed a Bachelor of Commerce degree in 1992. He holds three financial planning designations, a Specialist designation from the Trust Institute, and is also a member of the Society of Trust and Estate Practitioners. Grant has completed the in-depth tax program with the Canadian Institute of Chartered Accountants (Levels I, II and III).

Grant has over 25 years of progressive experience in various roles within the financial services field. In addition to his work with RBC Wealth Management, he is currently teaching Tax and Estate Planning courses for the Institut Québecois de Planification Financière to support the continuing education requirements of financial planners in the province of Quebec. Grant has also provided support to the Financial Planners Standards Council of Canada as a subject matter expert and has taught financial planning courses at George Brown College in Toronto.

Shannon worked in private practice for ten years before joining RBC in 2010.

She specialized in the areas of Wills & estate planning, estate administration and real estate. Shannon graduated from the University of Guelph with a Honours B.A. and received her LL.B. from the University of Toronto in 1998. She is a Member of the Law Society of Ontario.

Shannon lives in Woodstock, Ontario with her husband and three kids.

For over 30 years, Steve has helped families and business owners develop a framework using integrated wealth planning solutions. Clients and their advisors trust Steve’s ability and expertise to develop a solution based on client-centred needs and a values-based approach.

Steve examines insurance planning differently and recognizes that each client situation is unique. His approach is to plan first and then educate clients about their options, so they can make an informed choice best suited to their goals and objectives. Whether it be protection needed during income-earning/business-building years, the preservation of capital or ability to transfer accumulated wealth, Steve is there to help implement a solution that addresses your personal and corporate needs in a tax-efficient manner.

Evaluating the various insurance offerings from Canada’s top-ranked insurance providers, Steve will work together with your professional advisors to ensure you receive high-quality, cost-effective insurance solutions.