1. Are you accepting new clients?
A: Yes, when it is determined that we can add value.
2. What do your services cost?
A: Our rate depends on the size and complexity of the mandate. Some fee structures are tax deductible and some are not, and while we like to compete on value, not cost, it's rare for us to accept a new client if we cannot lower their overall cost.
3. Do you have a minimum account size?
A: Yes, but this is mandate specific. We've accepted rather small mandates because it was determined that we could quickly add a significant amount of value. If you believe you require a higher level of advice and service, we'd be happy to discuss the pros and cons of working together, and we're always happy to recommend a talented advisor for investors who may not meet our minimum requirements.
4. What does your average client look like?
A: Our clients tend to be families, business owners and professionals like doctors and engineers. They also tend to have liquid portfolios above $500,000 or are very serious about getting there.
5. Are you obliged to act in my best interest at all times (in other words, are you a fiduciary)?
A: Yes.
6. Do you accept referrals?
A: Yes. A significant number of new mandates come from existing client referrals.
7. Do you host speaking engagements?
A: Yes. We're happy to speak to groups on a range of timely topics.
8. Do you travel?
A: Yes, since our clients reside in many different locales in Northwestern Ontario we meet them in their home community.
9. Are you predisposed to certain investments?
A: No. All investment advice is custom and unique to the individual. There is no bias toward a particular type of security, asset class or provider.
11. Will you advise my entire family, even if my children are new investors?
A: Yes, however this is evaluated on a case by case basis.
12. I currently use an advisor. What can I gain from meeting you?
A: It's hard to say. We only take on a new mandate after a thorough analysis has been completed to determine exactly what can be improved upon. One thing is clear, if we agree to work together, you'll know the benefits well in advance.
13. What credentials do you have?
A: The MBA designation stands for Master of Business Administration. MBA programs typically include core classes in accounting, management, finance, marketing and business law. Management training is at the heart of any MBA curriculum, with a focus on leadership, planning, business strategy, organizational behaviour and the more human sides of running a business.
B: The Chartered Investment Manager (CIM®) designation is the industry standard for investment and portfolio management services. It is recognized by Canadian securities regulators and ensures that those who earn it are qualified to evaluate and manage all aspects of a client's investment portfolio.
