Across Canada, we’re all doing our part to fight the COVID-19 pandemic, whether it’s changing our daily routines or providing essential services on the front lines. It’s not over yet, but we can see better days ahead, as the restrictions designed to fight COVID-19 start to ease.
At RBC Wealth Management, we remain fully operational, with most of our employees continuing to provide clients with investment management and wealth planning from their home offices. Using secure technology, our employees have seamlessly made the transition to working offsite, and we have introduced several new digital tools to help us open and service accounts remotely. At all times, we safeguard our clients’ personal and financial information to protect their privacy and confidentiality.
The health and safety of our employees and clients remains paramount, and at this time we continue to invite our clients to work with us through video meetings, phone and email, instead of in-person meetings. We also invite our clients to utilize our various digital services. This includes our private client website, RBC Wealth Management Online, which we recently upgraded to make digital enhancements for the future. With RBC Wealth Management Online, clients are able to view their account information, send us secure messages, transfer funds, and more, all from the safety of their homes.
As the situation continues to improve, we are developing plans for our employees to return to RBC premises following guidance from government and health officials. We are taking a gradual approach, and each of our locations will return to more normal staffing levels on a timeline that makes sense based on their individual situation.
Thank you for your continued business and for your understanding during these unprecedented times. If you have any questions or concerns, we encourage you to contact your RBC Wealth Management representative.
For timely information on COVID-19 and its implications for investors, please visit our coronavirus market impacts page.
For other information about COVID-19, please visit the World Health Organization and the Government of Canada Public Health Services websites.