In this day and age, we’ve come to be skeptical of online accounts – whether it be our emails, online banking accounts, cell phone applications or even a fish tank monitor. Companies now have dedicated cyber security departments, and for good measure. The “bad guys” on the other end are getting more and more creative in their methods to access sensitive information.

Your investment accounts, profiles and communications with us can contain some of your extremely sensitive information, and that knowledge is at the forefront of everything we do. In saying all this, we know that everyone’s lives are operating in what feels like warp speed and there is a focus on all things convenient…. which is where DS Online comes in. You can access your online accounts 24/7, see your statements, retrieve your tax forms and most importantly send secure messages to us. RBC is continuously working to ensure that there is a 100% DS Online Security Guarantee. We guarantee that you will not lose money due to fraud in your RBC Dominion Securities account when using DS Online (subject to certain conditions).

 

Benefits of Secure Messaging:

• Take comfort in sending personal and confidential information
• Add sensitive attachments (up to 7MB per message)
• No more secure webmail-password problems
• No more hardware compatibility problems
• Use an electronic signature - No need to print and scan
• You can access DS Online/Online banking through any device (desktop, laptop, iPad, iPhone) from ANYWHERE – from the comfort of your home, your weekend away at the cottage or on that vacation in Greece.

Did you know you can send a Secure Message for…..

• RSP Withdrawal
• RIF/LIF Extra Payment
• Changing your RIF/LIF Payment Schedule
• Contribute cash/securities to a third party TFSA
• Address Change
• Add or modify Interested Party (Add your accountant!)
• DS Online Third Party Account Viewing
• Bankwire
• Cheque to third party

If you’re thinking “yes that sounds great” and you don’t have your DS Online Access set up, please contact us.

If you already have DS Online setup, you can access the Secure Messaging feature in the Your Communications section on the My Home Tab.