About the Team

As a Premier Advisor with RBC Wealth Management Private Banking, Iron provides personal service and tailored advice to help clients save time and effectively manage their day to day banking needs.
Working as a single point of contact, Iron will access specialists from across the organization in order to provide a complete range of complementary services to support the individual short and long term goals of our Wealth Management clients in the day to day banking areas. Iron takes great pride in building long-term relationships and leverages the multiple channels with our communities to bring the best of RBC to his clients.

Iron attained his bachelor degree in business administration from Guangdong University of Foreign Studies, China. He currently holds Financial Services Advice accreditation through the Canadian Securities Institute, and is focused on delivering an Exceptional Advice Experience for high net worth households that work directly with our Wealth Management partners.

He is committed to giving back and is actively involved in his local community. Iron is a volunteer mentor at the YMCA Mentorship Program, a guest speaker at Conestoga College, and a leader of RBC Employee giving campaigns.

Andrea Heard brings over 19 years of experience in the financial industry to her role as Private Banker. For the last 13 years, she has been a Financial Planner with RBC Royal Bank and brings strong relationship management skills to her high-net-worth clients in Waterloo and Southwestern Ontario.

As your dedicated Private Banker, Ms. Heard will take the time to discover what is important to you and your family, as well as your personal financial goals. Along with her team, who include a Private Banking Associate and a Manager, Credit Structures, she will create a strategy and make recommendations on a plan of action that is right for each client situation. She also has access through the RBC network to call on a further team of specialists, in Canada and in key markets worldwide. This team enables her to provide a complete range of services – including delivering comprehensive, integrated financial solutions to help meet clients’ goals through investments, business banking, estate planning, and domestic and international trusts.

Ms. Heard graduated from Wilfrid Laurier University and soon after earned her designation as a Personal Financial Planner (PFP). As a long-time resident of the Waterloo Region, she enjoys volunteering in her community and attending local fundraising events. Most recently she joined the committee of a local organization that recognizes people in the community doing amazing things.

When not working, she enjoys spending her time with her husband and two sons. In her leisure time, she is often is found reading, biking, golfing or entertaining family and friends.

Scott brings his 33 plus years of financial services experience to the clients he meets, including 18 years in public practice (six years as a Partner) with a local CA firm. He has worked with clients in the areas of tax, estate and business strategy including family business succession planning.

Prior to joining RBC Family Office Services, Scott provided services for four years to RBC clients as a Commercial Account Manager, focused on owner- managed business and agriculture clients, and four years as a Private Banker, assisting high net worth clients with personal banking, credit and financial planning needs.

Scott is member of the Chartered Professional Accountants of Canada, the Institute of Chartered Accountants of Ontario, and the Financial Planners Standard Council. He is a Canadian Association of Family Enterprises trained family business facilitator, a Family Business Advisor and graduate of the University of Guelph with an animal science and agriculture business degree. He is also a member of the Canadian Association of Farm Advisers and holds a CAFA designation, (Certified Agriculture Farm Advisor).

Scott will work with your advisors to prepare and present a comprehensive Compass Financial Plan specific to you.

For over 30 years, Steve has helped families and business owners develop a framework using integrated wealth planning solutions. Clients and their advisors trust Steve’s ability and expertise to develop a solution based on client-centred needs and a values-based approach.

Steve examines insurance planning differently and recognizes that each client situation is unique. His approach is to plan first and then educate clients about their options, so they can make an informed choice best suited to their goals and objectives. Whether it be protection needed during income-earning/business-building years, the preservation of capital or ability to transfer accumulated wealth, Steve is there to help implement a solution that addresses your personal and corporate needs in a tax-efficient manner.

Evaluating the various insurance offerings from Canada’s top-ranked insurance providers, Steve will work together with your professional advisors to ensure you receive high-quality, cost-effective insurance solutions.

Shannon worked in private practice for ten years before joining RBC in 2010.

She specialized in the areas of Wills & estate planning, estate administration and real estate. Shannon graduated from the University of Guelph with a Honours B.A. and received her LL.B. from the University of Toronto in 1998. She is a Member of the Law Society of Ontario.

Shannon lives in Woodstock, Ontario with her husband and three kids.

Working directly with you, your HR department or your payroll personnel, Liz will build a tailored solution that meets the goals and objectives of your organization as well as the needs of your employees. Once Liz understands your specific requirements to customize your company’s Group Savings and Group Banking program solution, she will support and guide you through the development and implementation process.

With RBC Group Advantage, we will be there every step of the way to ensure your company maximizes its benefits while also streamlining the administration of your plan.

With 35 years of experience within the financial services industry, and her Retirement Plans Associate (RPA) designation., Liz brings the expertise required to provide specialized advice that will optimize the benefits to you and your employees.