Governance Without Chaos: Structuring Roles in an Employee-Owned Business

June 04, 2025 | Colleen O’ Connell-Campbell


Share

When entrepreneurs hear “employee ownership” many instinctively recoil.

The fears?

  • Decision-making will get messy.
  • Accountability will vanish.
  • Too many cooks in the kitchen.

But here’s the truth: well-run employee-owned businesses thrive not in spite of shared ownership, but because of it. The key is intentional governance.

As a wealth advisor working with business owners in the ‘self-made nation’, I’ve seen how business transitions can either succeed spectacularly or stumble due to a lack of planning around leadership and structure.

Let’s break this down.

What Is “Governance”?

Governance is the operating system of your company.

It defines who decides what, how conflicts are resolved, and how your vision stays intact even when ownership shifts.

In an employee-owned model - whether it’s an ESOP (Employee Stock Ownership Plan), worker cooperative, or trust model - governance becomes even more important.

You’re inviting a broader group to participate in ownership. You must balance shared equity with clear responsibility.

The Common Mistake: Fuzzy Roles

In my conversations with founders, especially those exploring values-aligned exits, the concern is real: “If I give up control, how do I ensure the company keeps running well?”

This came up in my recent chat with Jennifer Williams on ‘The Cash Rich Exit Podcast’. She shared how strong governance frameworks are essential in co-op models. That means:

  • Formal boards with defined oversight
  • Elected representation where needed
  • Clear division between strategic vs. day-to-day decisions

Bottom line: employee ownership is not a free-for-all.

It’s structured. It’s clear. And done right, it strengthens accountability.

From Self-made to Team-governed

Here’s how I advise clients who are exploring a shift to employee ownership:

1. Clarify your leadership layers
Who is responsible for strategic vision? Who makes operational decisions? Spell it out.

2. Establish decision-making frameworks
Whether consensus-based or representative, document how key decisions will be made.

3. Create onboarding for ownership
Most employees haven’t been business owners before. Build financial literacy and ownership culture into your transition plan.

4. Appoint a strong board
You still need a board - advisory or fiduciary - that acts as a guidepost for the organization.

5. Leave room to evolve
Your first governance model might not be your last. Make space for refinement.

What’s at Stake?

If governance is overlooked, employee ownership can backfire:

  • Decision-making stalls
  • Vision drifts
  • Value erodes

But with good governance, you retain clarity, continuity, and confidence - for you, your buyers, and your team.

Want a Real-World Perspective?

In Episode 322 of The Cash Rich Exit Podcast, I spoke with Jennifer Williams - founder of Firefly Insights. She shared how they use governance to empower, not confuse. Her insights are gold for any founder considering alternative exit paths.

Thinking of an Exit?

If you’re contemplating your own business exit and want to explore the models that fit your values and your finances, let’s talk.

Book a 1:1 Wealth Gap Analysis with me today
Or connect with me on LinkedIn

Your exit should be as thoughtful and strategic as the business you built.

TTFN - ta-ta for now!

Colleen

*RBC Dominion Securities Inc.* and Royal Bank of Canada are separate corporate entities which are affiliated. *Member-Canadian Investor Protection Fund. RBC Dominion Securities Inc. is a member company of RBC Wealth Management, a business segment of Royal Bank of Canada. â / ™ Trademark(s) of Royal Bank of Canada. Used under licence. © RBC Dominion Securities Inc. 2024. All rights reserved*