Delivering an unmatched client experience

All RBC DS investment advisors and portfolio managers are accredited professionals and are licensed by the Investment Industry Regulatory Organization of Canada (IIROC) in order to provide investment advice to our clients and their families. While different securities and regulatory definitions govern various roles within the industry and the broader RBC, the title of the role has no impact on the level of service we provide to our clients. 

All of our investment advisors and portfolio managers are subject to strict regulatory and compliance policies. We wlso have an overarching duty of care and a professional obligation to deal honestly, fairly and in good faith with our clients. It is the foundation of our business which we reinforce through continuous monitoring and training along with several layers of compliance oversight. 

We are responsible for providing clients with investment management and wealth planning solutions to meet their complex financial needs for the long term. We work with our clients to discover their goals and have transparent discussions with them about their risk tolerance and our fees. This isn't just the cornerstone of our business, it's also a regulatory requirement of our industry and licensed professionals

All of our investment advisors and portfolio managers complete the Canadian Securities Course (CSC) and the Conduct and Practices Handbook (CPH) through the Canadian Securities Institute (CSI). Those advisors who are licesned by the regulators to be discretionary portfolio managers must obtain additional accreditation and must be an experienced advisor. Furthermore, annually and throughout their career, all investment advisors and portfolio managers maintain a high level of compliance and product knowledge through continous education and learning which is mandated by IIROC. 

Our investment advisors and portfolio managers are at the centre of our client relationships. That's why as a firm, we lead the industry and have gained the trust of more clients, and have more investment assets under our care, than any other full-service wealth management firm in Canada. We take great pride in being able to offer our clients an unmatched client experience that is built on trust.