RANKED 1 trophy illustration

Ranked #1 by our advisors, year after year

RBC Dominion Securities leads the industry in advisor satisfaction, support and firm stability – for the 12th consecutive year.

 

Investment Advisors ranked RBC Dominion Securities the highest overall (9.4/10) among all Canadian wealth management firms in the 2018 Investment Executive Brokerage Report Card, the industry’s annual survey of advisors’ satisfaction with their firms.


In total, RBC Dominion Securities led in 31/32 categories for which a rating was calculated among bank-owned wealth management firms, including a perfect 10/10 for firm stability (the survey’s only perfect score).

The survey results reflect our focus on the significant changes facing advisors’ businesses, including digital disruption, ongoing regulatory reform, the shifting competitive landscape and higher expectations from high-net-worth clients.

How Investment Advisors rated their firms

chart

women at laptop holding glasses

Delivering an unmatched wealth management experience

Our Wealth Management Services (WMS) team of more than 200 designated professionals works with advisors to provide integrated solutions and expertise to your high-net-worth clients.

 

Financial well-being extends far beyond portfolio performance. Our in-house teams of lawyers, accountants and financial planning professionals are dedicated to providing comprehensive and personalized wealth planning guidance to your clientele.


woman pointing at wall of video screens

Expertise is offered in the areas of:

 

Financial Planning

Specialists develop comprehensive financial plans that include projections to determine if clients are on track to meeting their goals (e.g. includes tax, retirement, estate and risk management strategies). They also assist clients in taking a financial planning approach related to every financial decision that impacts their lives.

Estate and Trust Planning

Experts help clients determine which estate and trust solutions may be appropriate based on the family situation and objectives. They identify tax-efficient strategies for wealth transfer to chosen beneficiaries and assist clients with wealth transfer needs by providing future inheritors and the next generation with financial education.

Retirement Planning

Specialists can help with registered retirement plans, locked-in plans, defined benefit and defined contribution pensions, individual pension plans and retirement compensation arrangements.

Business Ownership Planning

Leverage the knowledge and expertise of our business owner strategists to assist business owner clients with their specialized financial needs, preparing for business succession and transition, risk management and safeguarding wealth.

Tax Planning

Tax consultants work with advisors to develop tax-efficient investment strategies to help manage risk, deduct interest and address tax preparation. They also work with advisors and clients to identify potential solutions for non-residents, executives, holding companies and corporation issues.

Charitable Giving

Experts help clients determine which charitable giving strategies are most suitable based on their objectives. They can also assist clients and their family in implementing a charitable foundation to maximize tax benefits and leave a lasting legacy.

Insurance

Help your clients analyze their insurance needs to ensure they provide for loved ones in the event of disability or death and deliver creative insurance strategies to increase retirement income and create a lasting legacy.


Team meeting room

Marketing and business development consultation

Our marketing and business development teams are available to help your build your brand and grow your business. Providing one-on-one consultation and a suite of pre-built and customizable collateral, working with these teams can help you take your business to the next level.

 

Building your business

Our business development team will work with you to discuss strategies and best practices, and help generate ideas and opportunities for you to reach out to your clients, prospects and centres of influence. They can help you plan initiatives to increase sales and revenue, build strategies to incorporate wealth management into your practice and share relationship management strategies to help you maintain an efficient and best-in-class business.

Building your brand

Marketing and advertising, at its core, is informing, creating, updating and communicating solutions that satisfy your clients’ (and prospective clients’) greatest pain points, wants, and needs. Our marketing team will work with you to develop customizable print and online campaigns to help you stay connected to your clients and ensure you have a strong online presence.

The internet, social media and smartphones have changed the way customers research, interact, purchase and review products. As advisor teams increase their use of social media and websites, we can make sure you’re protecting yourself online and provide you with content that you can instantly share with clients, partners, COIs and prospects via your website, on social media, or through email.

If you’re an advisor who wants to grow your book of business, having a strong online presence in today’s economy is as necessary as having a business card. Not only is it a great way to introduce yourself to prospects, it’s also a valuable tool to stay connected with clients, COIs and partners, and it provides a recurring opportunity to help increase your share of wallet.

In today’s world, a strong online presence is a competitive advantage. And we’re here to ensure you can maximize your website and social media profiles to help you stay connected with your network and grow your business.


rbc sign

An integrated approach to wealth planning with myGPSTM

Wealth planning plays a lead role when it comes to ensuring the unknowns are accounted for and that objectives are met no matter what the future may hold. At RBC Dominion Securities, you will have access to tool that will help you take an integrated approach with your clients to identify, plan, track and help them realize their wealth goals — myGPSTM.

 

The name stands for “Goals, Priorities, Solutions,” and the purpose behind myGPSTM is to provide individuals with personalized direction in their wealth planning. myGPSTM enables our advisors to identify an individual’s goals and helps them manage life-changing events and milestones via a detailed and customizable client projection that can be displayed on a tablet or screen in real-time.

Building the client-advisor relationship

With growing trends in online services within the financial industry, myGPSTM provides a value-added option by offering a complementary channel for building the human relationships that are fundamental in successful wealth planning. myGPSTM simplifies the process of information collecting and storing, and then takes it one step further in using that information to generate potential opportunities and planning considerations that become important discussion points between the client and advisor. It’s here where the integrated approach of myGPSTM truly shines through. The design of the tool gives our advisors a very clear, accurate, up-to-date snapshot of the individual’s situation, which in turn better enables them to bring expertise to the table with precise solutions and assistance in navigating the path towards achieving long-term goals.

Providing relevance for a wide user base

One of the key objectives of myGPSTM is to provide a simplified and effective wealth-planning projection for individuals across multiple stages of life. From young adults who are taking on more financial responsibility to those nearing or into their retirement years, the capabilities of myGPSTM have been built with everyone’s goals and needs in mind. Further to individual planning, an additional feature of myGPSTM is planning functionality and solutions for business owners. In fact, one of the key questions in generating a personalized report addresses business survival in a major change or crisis and overall business succession planning.

myGPSTM is an interactive tool that can help your clients visualize the wealth planning process. Demonstrating how change impacts future financial situations in real-time on a tablet or screen enhances your conversations and helps ensure your clients’ wealth goals become a reality.


men on Mobile app

Incomparable investment in technology

As the industry leader, RBC Dominion Securities has the size and scale to continually reinvest in the business to support future growth. Our digital applications will transform the way we do business and ensure we remain relevant to clients now and in the future.

 

“In 2017, our mobile app Advisor’s Virtual Assistant (AVA) won an ongoing investment Banker & PWM Global Private Banking Awards, for Best Initiative of the year in relationship management”

Each year, we put more than $60 million in our technology platforms, with a focus on improving advisor efficiency, enhancing client experience, and meeting regulatory requirements.

As we continue to transform client accounts to better manage and share data, our systems are becoming more integrated and efficient, resulting in more time for you to serve clients and grow your business.

In a rapidly evolving regulatory environment, we leverage technology to enable us to meet our obligations in an efficient manner. Whether we’re delivering client materials through our secure DS Online platform or enhancing our client reporting, we continue to innovate to ensure clients receive timely account information.

Award-Winning Mobile App

Advisor’s Virtual Assistant (AVA) provides advisors with on-the-go access. With AVA, you can quickly find clients/households, instantly connect with clients via e-mail and phone and easily review a client’s portfolio of accounts details. Client bios, notes, tasks and client emails are all at your fingertips. You can also dictate notes straight into the client record and review and approve eKYCs on the fly.

Wealth Projection

A real-time projection tool that provides a holistic overview of a client’s financial picture, myGPS™ is designed to meet the changing wealth management needs of clients by providing a holistic view of client goals, priorities and solutions.

Social Media

Hearsay Social is RBC Dominion Securities’ social media supervision and digital marketing tool. The application includes a content library of pre-approved marketing materials which advisors can share with their clients using LinkedIn and Facebook.

One Trade Platform

RBC has one, easy to understand trade platform that is mobile enabled.

Online Client Access

DS Online is our secure, private website that gives clients convenient 24-hour access to account information, research, tools and eDocuments from any computer with secure internet access. Clients can keep track of the progress they are making towards achieving their financial goals at their convenience.


Commitment-to-ongoing-investment-chart

Commitment to ongoing investment

$60MM Annual Technology Investment

Broad range of technology solutions you expect, including:

  • Customer relationship management and planning
  • Trading and research
  • Reporting
  • Practice Management
  • Mobility
  • Client Communication