Question 1: What type of clients do you work with?

We work best with business owners and self-employed professionals including healthcare professionals that are beyond start-up or in retirement. However, exceptions apply and we are committed to help anyone we meet get the right financial advice whether it be from us or someone in our network.

Question 2: Do you have a minimum requirement?

Yes, our minimum is $250,000 of assets under management per household. However, exceptions apply and we are committed to help anyone we meet get the right financial advice whether it be from us or someone in our network.

Note: A household includes personal and spousal accounts, corporate and trust accounts, dependent accounts, and power of attorney accounts. The minimum amount is waived for your expanded household, your parents and your adult children, whom also receive the same pricing as you.

Question 3: What are your credentials?

Michael Miles is registered as an Investment Advisor. Search here

Michael Miles is a Chartered Financial Analyst. Why Hire a CFA Charterholder | Search here

Question 4: What products do you offer?

Visit RBC Dominion Securities Inc. for a comprehensive list of products and services.

We are registered to provide the full range of investment solutions including access to third-party investment products.

We are registered to provide a range of life and accident & sickness insurance solutions from various carriers through RBC Wealth Management Financial Services Inc.

Our Family Office Services team of accredited specialists provide advanced planning in areas such as personal and corporate tax, retirement income, business succession, estate preservation, and more.

Question 5: How much do your services cost?

We are committed to transparency. We provide portfolio management and planning services for an annual account fee which is a specified percentage of assets under management (AUM) in fee-based accounts*. The account fee may include portfolio management costs for stocks owned directly. It is tiered - as AUM increases to the next tier, the account fee decreases. It is calculated based on fee-based AUM at the end of each quarter and is charged directly to the accounts.

Generally, the total annual cost is 1-2%** of fee-based AUM including management expense ratios. Management expense ratios (MERs) are the management and operation costs of mutual funds and exchange-traded funds (ETFs). Performance is reported net of fees unless stated otherwise.

Fee-based investing provides alignment between the success of the client and the success of the advisor team. It enables clients to receive planning services at no additional cost. Finally, no commissions apply to the purchase or sale of products within a fee-based account.

* Clients that meet our minimum requirement may have non-fee-based accounts.

** Your breakdown of advisory fee and management expense ratio will always be clearly explained and disclosed. Total fees may be less than 1% when household investments under management exceed $5 million or for non-profit organizations.

Question 6: What if I already have a financial advisor?

Many of our clients started working with us when they realized there was a mismatch between the advice they needed and the advice being offered by their current financial advisor. We believe our peers in the financial advisor community offer valuable advice but it is whether the advice is right for the specific client's situation that matters the most.

We generally do not recommend working with more than one financial advisor team at the same time due to the inefficiencies in fees, administration, and portfolio management it creates. We may advise potential or existing clients to consolidate all their investments to their preferred financial advisor whether that be us or another advisor team.